How It Works

Purchase test online

1. Purchase test online

  • Purchase a test and complete the data form – including email address.
  • Receive order confirmation via email address
  • Your order confirmation contains full instructions for getting started and includes a unique Test-ID with the headline, “Your Test-ID and Instructions”
  • IMPORTANT: A Home Testing Kit is not included with your order to keep prices and turnaround times super low. You can post a hair sample the same day of placing your order with no additional waiting times for the delivery of a home testing kit.
Register your Test-ID online

2. Register your Test-ID online

  • Create an account here – Register Account for US Food Intolerance
  • Register your Test-ID when logged in. You will find your Test-ID in your inbox with the subject line “Your Test-ID and Instructions”
  • Add details of the person being tested
Take a hair sample

3. Take a hair sample

  • Take 3-4 strands of hair, as close to the root as possible
  • Dyed, bleached and treated hair can be used
  • Bald? No problem we accept all body hair
Clearly mark your hair sample

4. Clearly mark your hair sample and...

  • Ensure a maximum of one hair sample only per envelope
  • Place hair samples inside a clear plastic bag and seal
  • Place the hair marked with your unique Test-ID into an envelope (do not forget to register it online under your account before sending)
  • Write your unique Test-ID on the envelope front side (for tracking)
  • Please remember: only 1 hair sample per envelope can be processed.
Receive results

6. Receive results

  • We will notify you as soon as the laboratory receives your hair sample…
  • … and again, when your results are ready to be downloaded from your account.
  • Results are typically uploaded to your account within 3 – 5 business days from the laboratory receiving your hair sample.
Post your hair sample to the US laboratory

5. Post your hair sample to the US laboratory

  • Place your hair sample and unique Test-ID into a stamped addressed envelope
  • A standard stamp should suffice (please check the correct postage is paid)
  • Include your Test-ID with your hair sample; please place it clearly on a small piece of paper
  • And post to: US Intolerance Testing LLC,
    1418 Baltimore St STE 12
    Box 249
    Hanover PA 17331